About Us
MedTel provides industry-compliant telecom, IT, and business solutions designed to personalize and optimize operational outcomes. This includes state -of-the-art automation, advanced integrations, and omnichannel communications. We empower you to provide outstanding customer service by communicating with your patients’ or clients’ preferred communication methods.
We cater to the unique needs of the medical industry but work with businesses across every industry. Our telecom solutions are custom-tailored to your individual customer journey and workflow. A true signature solution!
Upgrade to modern and outcome-oriented VoIP Systems, IP Faxing, Secure Private Network (VPN), Analytics, Reporting, Recording, Archiving, and Storage Services with MedTel.
Our Services
Business Phone and Messaging Solutions
A MedTel consultant will work with you to determine the advanced communications required to streamline, automate, and optimize your onsite and remote communications. This includes advanced VoIP systems that visualize the account information, patient data, or customer journey of the incoming caller.
- Advanced VoIP
- Desktop Interface
- Optimized Call Flow Management
- Manual & Timed Call Forwarding
- Custom Communications Cloud
- IP/Digital Faxing
- e-Forms
- HIPAA & Industry Compliant Chat
- Two-Way SMS & Text
- Online & SMS Scheduling
- Custom Integrations
- Communications Data & Analytics
- Call Recording
- And more!