When a consumer calls, you’ll want to know everything there is to know.
At every interaction, get to know your consumer better. POP displays you who’s calling, who needs an appointment, and who has a balance on their account when a customer calls in.

When a consumer calls, you’ll notice the following:

• Name of the client
• Each family member’s upcoming appointments (or if they need to make an appointment!)
• Balances that are past due
• Any customer-related tasks
• Notes or follow-ups of any kind

Meditel connects all interactions, allowing you to finish more work, discover new opportunities, and satisfy the demands of your customers.

Line for business
Dedicated phone number
With a dedicated business line (even on your mobile device! ), you can keep personal and business messages separate. In addition:

• For your office, new Dell phones are available.
• Call recording, tracking, and forwarding are all options.
• Total number of missed and answered calls
• Lines for unlimited rollovers
• Long-distance calls are unlimited.
• Voicemail with a visual interface

When you’re not in the office, you can use a mobile app to take and manage calls.
Call Queues are used to deal with large call volumes and keep callers from going to voicemail.

Easy to personalize
Any phone experience may be customized.
To design any phone experience, easily manage your voicemail greetings, phone tree menus (touch 1 to arrange an appointment), and hold music.

No more re-recording messages or rushing into the office for a holiday office closure message at the last minute. Weave gives you the ability to manage your complete phone experience from anywhere, whether you’re at work or not.

An improved patient experience
Allow patients to complete and submit forms whenever and wherever they want. You can ensure that sending forms is a smooth part of the patient communication experience because Digital Forms is built in the Weave platform. HIPAA compliance and patient data security are supported by Digital Forms.

Fifty-one percent of patients say they choose a doctor simply because they can avoid having to fill out paperwork.
Eighty percent of patients chose providers solely on the basis of convenience.