There will be no more no-shows or phone tag.
Our auto appointment reminders will help you save time. Meditel offers personalized text message or email reminders to your customers at any time, on any date, and personalizes each reminder for them.

Customize using the following methods:

• Date and time of the appointment
• Customer’s name Type of appointment
• You can choose the day of the week you’d want your message to be sent on.
• Days or minutes before the scheduled appointment

Create any type of customer experience you desire so that your consumers feel like VIPs all of the time.

Meditel’s two-way SMS allows you to instantaneously interact with customers in a way that is quick and convenient for both sides.

“Enter Y for yes, N for no” is no longer an option. With Smart Confirmations, making your communications natural evokes natural replies, allowing your consumers to respond in any way they desire. Your customers’ SMS messages can be interpreted by Meditel’s sentiment analysis technology as a confirmation or a need to reschedule.

If your customer responds with “Sure,” “You bet,” or “I can make it,” Meditel interprets this as an affirmative response and confirms the appointment in your system. Even the emojis for ‘thumbs up’ and ‘okay’! If your customers say things like “I need to postpone” or “I’ll be out of town,” Meditel automatically recognizes a negative response and alerts your office.